Privacy Policy

Xiangju (“we”, “us”, or “our”) respects the privacy of visitors to our website. This Privacy Policy describes how we collect, use, store and protect your personal information when you visit our website, and explains your rights regarding your personal data.

1. Information We Collect

We may collect personal data you voluntarily submit to us, such as your name, email address, phone number, company name and project requirements, when you fill out contact forms, send inquiries or communicate with us.

We also automatically collect non-personal technical information through website logs, including IP address, browser type, device information, page browsing records, access time and referring URLs. This information cannot identify you individually and is used for website performance analysis and security maintenance.

We will not collect sensitive personal data such as your identity card, bank account or payment information through our website.

2. How We Use Your Information

We use your personal information only for the purposes below:

  • To respond to your inquiries, quotations and project consultation requests;

  • To communicate with you about lighting product, project and OEM business cooperation;

  • To maintain website security, troubleshoot technical issues and optimize website experience;

  • To send you product updates, industry newsletters only if you explicitly subscribe.

We will never sell, rent or trade your personal information to third parties for commercial marketing purposes. We may share data only with our trusted service providers who assist website operation, under strict data protection obligations.

3. Cookies

Our website uses cookies to improve browsing experience. Cookies are small text files saved on your device. You may disable cookies via your browser settings, but some website functions may be affected after disabling.

4. Data Retention

We retain your personal data only as long as necessary to fulfill the purpose of collection. When data is no longer required, we will securely delete or anonymize your information.

5. Your Rights

You have the right to access, correct, request deletion of your personal data, or withdraw your consent for us to process your data. You may send your request via our contact email.

6. Data Security

We adopt reasonable technical and organizational measures to protect your personal information from unauthorized access, alteration, disclosure or loss. However, no internet transmission or electronic storage method can guarantee absolute security.

7. Third-party Websites

Our website may contain links to external third-party websites. We are not responsible for the privacy practices or content of those external sites.

8. Updates to This Policy

Xiangju reserves the right to update this Privacy Policy. Any changes will be posted on this page with revised effective date. Continued use of our website after updates means you accept the revised policy.

9. Contact Us

If you have any questions about this Privacy Policy or data processing, please contact us via our website contact channel.